Teamwork is a central contributor to workplace engagement, productivity, and overall satisfaction. When teams communicate well and rely on each other’s strengths, they deliver stronger outcomes and experience deeper trust.

The Creating Great Teamwork course helps leaders establish clear behavioural norms, create a supportive team environment, and improve collaboration across departments. Learners explore strategies for decision-making, cross-functional communication, and fostering a culture where team members leverage each other’s skills and perspectives.

By the end of the course, leaders will have practical tools to guide team behaviours, reinforce healthy expectations, and strengthen how individuals work together inside and outside their department.

Effective teamwork depends on shared expectations, clear communication, and strong team culture. When team members understand how to work together and rely on each other’s strengths, collaboration becomes more natural and productive. This course provides the foundation needed to build teams that communicate openly, support each other, and contribute meaningfully to organizational goals.

Team Norms and Expectations

• Establish shared behavioural expectations
• Set clear standards for how team members work together
• Promote accountability through agreed-upon norms

Creating a Strong Team Culture

• Build an environment that supports trust and collaboration
• Identify and leverage team member strengths
• Encourage practices that enhance team cohesion

Working with Others Within the Company

• Strengthen relationships with other teams and departments
• Improve cross-functional communication
• Identify actions that support broader organizational teamwork

Project Teams Rely on Each Other

• Encourage reliance on shared skills, knowledge, and abilities
• Support collaboration within project-based work
• Improve team problem-solving through mutual support

Involving Others for Great Decisions

• Identify who to involve in key decisions
• Gather the right information to make strong, informed choices
• Use collaborative decision-making to improve outcomes

This online teamwork course takes approximately 50 minutes to complete. Learners may pause and resume as needed.

A mark of 80% is required to pass the course. Learners may attempt the course up to three times.

A digital certificate is available to download and print upon successful completion.