The Delegating Work course helps managers and leaders develop one of the most essential leadership skills: effective delegation. When delegation is unclear or inconsistent, it can lead to delays, poor-quality outcomes, and frustration for both leaders and employees. This training focuses on building the confidence and clarity needed to delegate work in a way that supports productivity, accountability, and team development.

Learners explore how to share clear expectations, create strong agreements, and get buy-in from employees when assigning tasks. The course also covers how to address situations when commitments are not met, offering practical guidance on holding others accountable while maintaining trust and respect. By strengthening these skills, leaders can more effectively distribute work, develop their teams, and focus on higher-level responsibilities.

Upon completion, participants will understand what tasks can be delegated, how to set clear agreements, how to build commitment from others, and how to address broken agreements constructively.

Delegation is a core leadership capability that supports productivity, employee development, and organizational success. Understanding how to communicate expectations, earn commitment, and follow up appropriately helps leaders create an environment of accountability and trust. This course provides foundational strategies to make delegation more effective and sustainable.

Delegating to Others

• Identify tasks suitable for delegation
• Understand how delegation supports leadership effectiveness

Delegating with Clear Expectations

• Learn how to communicate goals, timelines, and success criteria
• Establish strong agreements and shared understanding

Getting Buy-In When Delegating

• Explore strategies for gaining employee commitment
• Learn how to position delegated tasks for motivation and ownership

When Agreements Are Broken

• Understand how to address unmet commitments constructively
• Learn how to have effective accountability conversations

Leadership Through Delegation

• Recognize how delegation builds team capability
• Strengthen leadership influence through effective task assignment

This online Delegating Work course takes approximately 25 minutes to complete. Learners may start, pause, and resume the training at any time.

A minimum score of 80% is required to receive a certificate of completion. Participants may take the course up to three times to achieve a passing grade. Knowledge checks throughout the program reinforce learning and support retention.

Upon successful completion, learners can download and print a digital certificate confirming their understanding of effective delegation practices.