The Developing and Coaching Employees course helps managers build the skills needed to support employee growth, performance, and engagement. Effective leaders play an active role in developing their teams—offering feedback, identifying strengths, addressing improvement areas, and creating opportunities for employees to perform at their best. This course provides practical guidance to help managers become confident coaches who support both individual and team success.

Learners explore how to provide meaningful feedback, create skill development plans, and apply a coaching approach when employees make mistakes or fall short of expectations. The training also focuses on recognizing what type of work energizes employees and how managers can tailor support to each person’s development needs. When used consistently, these skills lead to stronger performance, higher engagement, and improved retention across the team.

By the end of the course, participants will understand how to guide their teams, support continuous improvement, and create a more positive, productive work environment.

Coaching and development are core leadership responsibilities. When managers know how to give feedback, create development plans, and support individual strengths, they build more capable teams and a healthier workplace. This course provides the foundation needed to coach employees effectively and encourage ongoing growth.

Support Your Team for Performance

• Understand how to remove obstacles and set employees up for success
• Learn how to support individual strengths and team goals

Giving Employee Feedback

• Learn how to deliver helpful, actionable performance feedback
• Understand the role of clarity, timing, and follow-through

Building Employee Skills

• Identify key capabilities employees can strengthen
• Support employees in contributing more effectively to the organization

Skill Development Plan

• Learn how to create simple, personalized development plans
• Understand how goals, actions, and timelines work together

Coaching After Mistakes

• Use a coaching process to address performance gaps constructively
• Learn how to turn mistakes into learning opportunities

Energizing Work

• Identify tasks and responsibilities that motivate each employee
• Understand how to align work with strengths and interests

Support Employee Development

• Explore strategies to help employees grow over time
• Learn how to encourage initiative and continuous improvement

Improve the Feedback You Give Others

• Strengthen communication skills that support growth and trust
• Learn how to make feedback more meaningful and consistent

This online Developing and Coaching Employees course takes approximately 80 minutes to complete. Learners may start, pause, and resume the training at any time.

A passing score of 80% is required to receive a certificate of completion. Participants may take the course up to three times. Short quizzes throughout the program reinforce key concepts and improve retention.

Upon successful completion, learners can download and print a digital certificate confirming their understanding of coaching and employee development practices.