Effective Communication Skills

Earn your Effective Communication Skills certificate upon successful completion of this course

EFFECTIVE COMMUNICATION SKILLS ONLINE COURSE OVERVIEW

This online Effective Communication Skills course helps supervisors build strong communication skills and promote development of these skills among their employees.

EFFECTIVE COMMUNICATION SKILLS ONLINE COURSE TOPICS

  • Methods by which communication happens
  • Becoming a more effective speaker and writer
  • Becoming a more effective and active listener and reader
  • The importance of making a connection when communicating
  • The importance of body language
  • Methods for dealing with disagreements and anger
  • How effective communication can improve your leadership skills

Duration

Average Completion Time

Completion times vary depending on the number of times the information is viewed prior to finishing the course. The average completion time is 60 minutes.

Testing

Knowledge Assessment

Testing is conducted in this online course to reinforce the information presented. You are provided three opportunities to achieve a passing mark of 80% or greater.

Certificate

Certificate of Completion

Upon successful completion of this course, a certificate will be available to download and print. You can access your certificate through your online account.