Compétences en communication efficace

EFFECTIVE COMMUNICATION SKILLS ONLINE COURSE OVERVIEW

This online Effective Communication Skills course helps supervisors build strong communication skills and promote development of these skills among their employees.

EFFECTIVE COMMUNICATION SKILLS ONLINE COURSE TOPICS

• Methods by which communication happens
• Becoming a more effective speaker and writer
• Becoming a more effective and active listener and reader
• The importance of making a connection when communicating
• The importance of body language
• Methods for dealing with disagreements and anger
• How effective communication can improve your leadership skills